SHIMANO CONNECT LAB WEB APP DATA PROTECTION NOTICE

Last Updated: June 2024

1.Introduction and Scope

This Data Protection Notice (the "Notice") describes the data processing activities in connection with your use of the following web app developed and offered by Shimano Inc.

SHIMANO CONNECT Lab Web App (the "Web App")

Unless stated otherwise, the information provided herein applies to the Web App in general.

This Notice also informs you about the most relevant aspects of the arrangement concluded between the Shimano entities responsible for the data processing activities in connection with the Web App.

Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental economic, cultural or social identity of that natural person ("Personal Data").

Special categories of personal data include data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation (also referred to as "Sensitive Data").

You can find more information about how we process the Personal Data of California consumers by reviewing the “Additional Disclosures for California Consumers” section of this Notice below.

2.Data controller

Shimano Inc. ("SIC")
3-77 Oimatsu-cho, Sakai-ku, Sakai City
Osaka 590-8577, Japan

together with

SHIMANO EUROPE B.V. ("SEU")
High Tech Campus 92, 5656 AG Eindhoven,
The Netherlands,

SHIMANO NORTH AMERICA HOLDING, INC. ("SNAH")
One Holland, Irvine, California 92618 U.S.A.

and

SHIMANO SALES CO., LTD. ("SSJ")
1-5-15 Chikukou-Shinmachi, Nishi-ku, Sakai-shi, Osaka, 592-8331, Japan

are the entities responsible for the processing of your Personal Data in relation to the Web App as joint data controllers (SIC, SEU, SNAH and SSJ together referred to hereinafter as "we", "our" or "us").

In derogation of the above, the controller(s) responsible for the processing of your Personal Data in relation to the Web App in

Australia, Taiwan, New Zealand, South Korea, Brazil, Indonesia, Thailand, Argentina, Chile, Colombia, Costa Rica, Guatemala, India, Malaysia, Mexico, Panama, Philippines, Singapore, Uruguay, Ecuador and Venezuela is SIC,
Switzerland, Isreal, Turkey , Andorra, Bosnia and Herzegovina, Monaco and Republic of South Africa are SIC and SEU, and
Canada are SIC and SNAH.

If you are from these countries, by referring to "we", "our" or "us" and by referring to SIC and/or SSJ and/or SNAH and/or SEU we only refer to the respective company or companies named above for the respective country.

You can contact each joint controller by postal mail at the address above.

3.Data Protection Officer

We have appointed a group Data Protection Officer ("DPO") to manage all matters related to data protection and privacy. If you have any questions regarding the processing of your Personal Data, please contact our DPO at privacy@shimano-eu.com.

4.Information we collect

The Web App offers you a variety of functionalities, services and features (the "Services") which require or allow you to provide us with Personal Data about you. Additionally, we automatically collect information about you, including Personal Data, upon download and installation of the Web App on your device.

4.1Information you provide to us

When using the Web App you have the option to enjoy our contents and Services which may require or allow you to provide us with Personal Data.

If certain information is required for us to be able to provide you with a specific service, we will mark it as such. Failure to provide us with the information results in the impossibility of providing you with the requested service.

User information: username (nickname), Shimano ID, login password (encrypted), gender, year and date of birth, place of residence (country/state/prefecture level), email address, and date of account creation, last login, last update, user image, authentication data for third party services
Settings: language, region, measuring unit (metric/yard), date/time format, private location, IP Address
Sensor device information: used sensor, sensor ID, type/manufacture
Bike ride log: (max./ave.) power, latitude/longitude of Sensor device, obtained elevation, elapsed/riding time, distance, (max./ave.) speed, (max./ave.) pedaling cadence, (max./ave.) pedaling vector and efficiency, ave. torque, heading, gear shifts, connected sensor device (name/type/manufacture/ID), health related information (max./ave. heart rate, body weight)
Any additional information you choose to provide (e.g. log-in details like usernames or email addresses used for third party services or devices by connecting the Web App to such third party services or devices, like Garmin, WAHOO)

4.2Information we automatically collect

When using the Web App and Services we automatically collect Personal Data as described below:

Web App usage log information: Log (information about your interactions with the Web App, including access, error logs and crash recovery logs, date/time stamps and clickstream data)

4.3Information we receive from other sources

As a general rule, we collect information directly from you. However, we also receive Personal Data about you from other sources in the following situations:

Social Media

You can register to the Web App by email address or by connecting with existing accounts on social media networks such as Facebook, Google and Apple.

If you choose to use a social media account to register to the Web App, we will process the data of your social media user account. This information varies depending on the settings of your social media account and can consist of the following: account name, location, gender, age, email address, etc. Please note that by logging in via your Social Media accounts the providers of the Social Media platform can receive certain information about the fact that you have created an account with the Web App.

Third party providers of cycle computers, power meters or similar devices

You can choose to connect your Web App account with those services provided by third parties that are indicated in the settings of your Web App account (e.g. Garmin, WAHOO). In order to activate the connection via your Web App settings you have to provide the log in information for your third party account as requested in the connection procedure. By activating the connection you agree that the information stored by these third parties are transferred to us, stored by us, and further processed by us to the extent the Web App’s functionalities are capable of processing this information (e.g. ride logs and information contained in them). For further information on the contents of the third party ride logs please refer to the data protection notice or the ride log descriptions provided by the third parties. You can prevent the data transfer to us by disconnecting the services from the Web App.

If you choose to connect the Web App with your third party service account, we will process information about your user account. This information can consist of the following: account name, email address. Please note that by connecting the Web App to your third party service account the respective third party service provider can receive information about the fact that you have linked your Web App to your account.

4.4Deidentified data

We may de-identify Personal Data so that it cannot be used to identify you and is no longer Personal Data. We will maintain and use this data only in deidentified form and will not attempt to re-identify the data.

4.5Cookies, similar technologies and tracking tools

The Web App uses cookies, similar technologies and tracking mechanisms to collect information.

Cookies are small text files stored on your device with a variety of purposes. You can manage and delete the cookies on your device in the corresponding device settings.

The local storage allows data to be stored in your browser’s storage which may also remain stored after the browser has been closed.

The Web App uses strictly necessary cookies and local storage objects. Strictly necessary cookies or local storage objects are essential for the operation and use of our Web App. Without these cookies or local storage objects, we would not be able to offer you our Web App and Services. Therefore, you cannot opt out of them.

We use tracking tools to collect information about the users' behaviour and interactions with the Web App and Services, e.g. what features are most frequently used. The processing of Personal Data collected via these tools is based on the user's consent. You can withdraw your consent at any time with effect for the future. Please see Section 9 below for more information on how to exercise your rights.

The Web App uses the following cookies and local storage objects:

Name	Duration	Purpose	Type
apiDomain_<apiKey>	12 Months	The shared domain API calls for all sites in a group should be sent to.	Persistent
gig_bootstrap_<apiKey>	12 Months	Internal cookie for the Web SDK	Persistent
gig_canary	1 year (only active ~3 days)	Indicates whether the client is using the canary version of the WebSDK.	Persistent
gig_canary_ver	1 year (only active ~3 days)	The version name of the WebSDK's canary version.	Persistent
_gig_llu	12 Months	Last login provider username for Login "Welcome back" screen.	Persistent
_gig_llp	12 Months	Last login provider name for Login "Welcome back" screen.	Persistent
gig_last_ver_<APIKey>	12 Months	Last time of verification of the session when the site is using the verifyLoginInterval property of global CONF in order to trigger reverification.	Persistent
gig_loginToken_<APIKey>	12 Months	Gigya's Single Sign On (SSO) group login token.	Persistent
gig_loginToken_<APIKey>_exp	12 Months	SSO expiration.	Persistent
gig_loginToken_<API_KEY>_revoked_tokens	12 Months	Revoked login tokens in an SSO group. In SSO scenarios, indicates to the Web SDK that the current token was revoked, so as to log the user out.	Persistent
gig_loginToken_<APIKey>_session	-	Indicates if the group login token session is still activated.	Session
gig_loginToken_<APIKey>_visited	12 Months	Used to keep track of visited sites within the same SSO group.	Persistent
gmid	12 Months	User cookie.	Persistent
hasGmid	13 Months	Internal cookie for the Web SDK	Persistent
ucid	13 Months	Unique computer identifier used for generating reports, and used by the Web SDK to get saved response.	Persistent
glt_<APIKey>	30 days	Login Token for authentication.	Persistent
accountInfo uid	Permanent (Deleted on logout)	UID of the logged-in user	Persistent
accountInfo uidSignature	Permanent (Deleted on logout)	Original signature received from client-side login operations	Persistent
accountInfo signatureTimestamp	Permanent (Deleted on logout)	Original timestamp received from client-side login operations	Persistent
accountInfo profile age	Permanent (Deleted on logout)	Used for user information settings on the settings screen and activity upload API requests	Persistent
accountInfo profile birthDay	Permanent (Deleted on logout)	-	Persistent
accountInfo profile birthMonth	Permanent (Deleted on logout)	-	Persistent
accountInfo profile birthYear	Permanent (Deleted on logout)	-	Persistent
accountInfo profile email	Permanent (Deleted on logout)	Used in the user information settings on the configuration screen	Persistent
accountInfo profile firstName	Permanent (Deleted on logout)	-	Persistent
accountInfo profile gender	Permanent (Deleted on logout)	Used in user information settings on the settings screen and in requests for the entry API and activity upload API	Persistent
accountInfo profile lastName	Permanent (Deleted on logout)	-	Persistent
accountInfo profile nickname	Permanent (Deleted on logout)	Used in user information settings in the sidebar and settings screen	Persistent
accountInfo profile photoURL	Permanent (Deleted on logout)	Used in the sidebar, user information settings on the settings screen, and user image settings dialog	Persistent
accountInfo profile profileURL	Permanent (Deleted on logout)	-	Persistent
accountInfo profile thumbnailURL	Permanent (Deleted on logout)	Used in the sidebar, user information settings on the settings screen, and user image settings dialog	Persistent
accountInfo profile timezone	Permanent (Deleted on logout)	Time zone ID, used for date display	Persistent
accountInfo profile isConsentGrantedForSavingHealthInfo	Permanent (Deleted on logout)	Consent status (body information storage). Used in Activity Upload API requests, Weight Settings dialog, Max Heart Rate Settings, Resting Heart Rate Settings, Dashboard screen, Statistics Power Curve screen, and Settings screen external integration.	Persistent
accountInfo profile isConsentGrantedforUsingHealthInfo	Permanent (Deleted on logout)	Consent status (analysis of physical information).	Persistent
accountInfo profile isConsentGrantedforAnalysing	Permanent (Deleted on logout)	Consent status (usage analysis)	Persistent
accountInfo gigyaData bd place0 lv1	Permanent (Deleted on logout)	Used in the user information settings on the configuration screen	Persistent
accountInfo gigyaData bd palce0 lv0	Permanent (Deleted on logout)	Used in the user information settings on the configuration screen	Persistent
accountInfo gigyaData labFlag	Permanent (Deleted on logout)	-	Persistent
accountInfo gigyaData labLoginControlFlag	Permanent (Deleted on logout)	-	Persistent
accountInfo gigyaData lastLabFlagModified	Permanent (Deleted on logout)	-	Persistent
accountInfo gigyaData lastSidFlagModified	Permanent (Deleted on logout)	-	Persistent
accountInfo gigyaData sidFlag	Permanent (Deleted on logout)	-	Persistent
accountInfo accessToken	Permanent (Deleted on logout)	Access token Used for each API call.	Persistent
accountInfo refreshToken	Permanent (Deleted on logout)	Refresh Token Used in case of 401 error.	Persistent
setting isAutoFtpUpdate	Permanent	Automatic FTP Update Used in the Automatic FTP Update checkbox on the Settings page.	Persistent
setting restingHeartRate	Permanent	Resting heart rate (bpm) Used to set the resting heart rate on the settings screen.	Persistent
setting maxHeartRate	Permanent	Maximum heart rate (bpm). Used to set the maximum heart rate on the settings screen.	Persistent
setting language	Permanent	Language. Used in the settings screen display settings, user information settings, and password reset link.	Persistent
setting distanceUnit	Permanent	Distance and speed units. Used in the Activity List, Graph, Summary, and Section Control portions of the Analysis screen, Dashboard screen, Display Settings screen, Statistics Power Curve screen, and Calendar screen.	Persistent
setting altitudeUnit	Permanent	Units of Elevation. Used in the Activity List, Graph and Summary of Analysis screen, Dashboard, Display Settings screen, Statistics Power Curve screen, and Calendar screen.	Persistent
setting weightUnit	Permanent	Weight Units. Used in activity list, settings screen display settings and weight settings, analysis screen, dashboard graph, statistical power curve screen, and calendar screen.	Persistent
setting temperatureUnit	Permanent	Temperature Units. Activity List, Analysis Screen Summary, Setup Screen Display Settings, Statistics Power Curve Screen, and Calendar Screen.	Persistent
setting dateFormat	Permanent	Date display format. Used for maintenance announcements, dashboard graphs, settings screen display settings and FTP settings, statistical power curve screen, and date display.	Persistent
setting timeFormat	Permanent	Time display format. Used for activity list, maintenance announcements, weight and FTP settings dialogs on the settings screen, and date display.	Persistent
setting linksGarmin	Permanent	Garmin linkage status. Used in web linkage settings on the settings screen.	Persistent
setting linksWahoo	Permanent	Wahoo linkage status. Used in web linkage settings on the settings screen.	Persistent
setting linksStrava	Permanent	STRAVA integration status. Used in the Activity Share dialog, Activity Upload dialog, and Web Linkage settings in the Settings screen.	Persistent
setting linksTrainingpeaks	Permanent	TrainingPeaks integration status. Used in the Activity Share dialog, Activity Upload dialog, and Web Linkage settings in the Settings screen.	Persistent
setting wahooUserName	Permanent	Wahoo User Name. Used in web linkage settings on the configuration screen.	Persistent
setting stravaUserName	Permanent	STRAVA user name. Used in web linkage settings on the configuration screen.	Persistent
setting trainingpeaksUserName	Permanent	TrainingPeaks username. Used in web linkage settings on the configuration screen.	Persistent
setting isAutoShare	Permanent	Automatic activation of links for sharing. Used in web linkage settings on the configuration screen.	Persistent
setting isAutoStravaUpload	Permanent	STRAVA automatic transfer availability. Used in the Activity Upload dialog and in the Web Linkage settings on the Settings screen.	Persistent
setting isAutoTrainingpeaksUpload	Permanent	TrainingPeaks automatic transfer or not. Used in the Activity Upload dialog and in the Web Linkage settings on the Settings screen.	Persistent
setting dashSection	Permanent	Dashboard section (weekly/monthly). Used in dashboard settings on the settings screen and in dashboard graphs.	Persistent
setting dashItem1Id	Permanent	Dashboard Item 1 Parameter ID. Used in dashboard settings on the settings screen and in dashboard graphs.	Persistent
setting dashItem2Id	Permanent	Dashboard Item 2 Parameter ID. Used in dashboard settings on the settings screen and in dashboard graphs.	Persistent
setting dashTab1Id	Permanent	Dashboard Tab 1 Activity Category ID. Used in dashboard settings on the settings screen, dashboard tab view.	Persistent
setting dashTab2Id	Permanent	Dashboard Tab 2 Activity Category ID. Used in dashboard settings on the settings screen, dashboard tab view.	Persistent
setting dashTab3Id	Permanent	Dashboard Tab 3 Activity Category ID. Used in dashboard settings on the settings screen, dashboard tab view.	Persistent
setting dashTab4Id	Permanent	Dashboard Tab 4 Activity Category ID. Used in dashboard settings on the settings screen, dashboard tab view.	Persistent
activityCategories id	Permanent	Used in Activity List screen, Edit Activity dialog, Dashboard Settings in Settings screen, and Dashboard tab view	Persistent
activityCategories nameCode	Permanent	Used in Activity List screen, Edit Activity dialog, Dashboard Settings in Settings screen, and Dashboard tab view	Persistent
activityListSettings id	Permanent	Used in the activity list screen	Persistent
activityListSettings parameterId	Permanent	Used in the activity list screen	Persistent
activityListSettings isVisible	Permanent	Used in the activity list screen	Persistent
activityListSettings sortOrder	Permanent	Used in the activity list screen	Persistent
activityListParameters id	Permanent	Data for activity items that can be changed in the pull-down	Persistent
activityListParameters nameCode	Permanent	Used in the Activity List screen and in the Activity List settings on the Settings screen.	Persistent
activityListParameters unitType	Permanent	Data for activity items that can be changed in the pull-down	Persistent
activityListParameters unit	Permanent	Used in the Activity List screen and in the Activity List settings on the Settings screen.	Persistent
dashboardParameters id	Permanent	Used in dashboard graphs	Persistent
dashboardParameters nameCode	Permanent	Used in dashboard graphs	Persistent
dashboardParameters unitType	Permanent	Used in dashboard graphs	Persistent
dashboardParameters unit	Permanent	Used in dashboard graphs	Persistent
needsShowGraphOperationTutorial	Permanent	Should the graph manipulation tutorial be shown Used in graphs on the analysis screen.	Persistent
needsShowStandingButtonTutorial	Permanent	Should a standing button tutorial be shown or Used in the analysis screen.	Persistent
sectionControlSize	Permanent	Size of the section control section of the analysis screen	Persistent
powerCurveActivityGroups value	Permanent	Statistics screen and Power Curve display target activity group selection status	Persistent
powerCurveActivityGroups type	Permanent	Statistics screen and Power Curve display target activity group selection status	Persistent
powerCurveActivityGroups label	Permanent	Statistics screen and Power Curve display target activity group selection status	Persistent
powerCurveActivityGroups beginDate	Permanent	Statistics screen and Power Curve display target activity group selection status	Persistent
powerCurveActivityGroups endDate	Permanent	Statistics screen and Power Curve display target activity group selection status	Persistent
powerCurveActivityGroups sortOrder	Permanent	Statistics screen and Power Curve display target activity group selection status	Persistent
maxPowerIntervals	Permanent	Interval selection state of statistics screen and maximum power display	Persistent
isMobile	Permanent	Used in header button	Persistent
windowSize height	Permanent	-	Persistent
windowSize width	Permanent	Used in analysis screens, dashboard screens, statistics screens, sidebars, and dialog buttons	Persistent
pastLoginUsers uid	Permanent	Stores up to 10 user IDs that have logged in in the past. Displays initial login dialog when logging in with a uid not in the list	Persistent
pastLoginUsers StatisticsWindowsStats index	Permanent	Index of the corresponding window	Persistent
pastLoginUsers StatisticsWindowsStats params parameterGroupId	Permanent	Parameter group ID	Persistent
pastLoginUsers StatisticsWindowsStats params activityGroup	Permanent	Activity group	Persistent
pastLoginUsers StatisticsWindowsStats params customActivityGroupSelected	Permanent	Custom activity group selection state	Persistent
pastLoginUsers StatisticsWindowsStats params Interval	Permanent	Interval	Persistent
pastLoginUsers StatisticsWindowsStats params selectIntervals	Permanent	Selectable display intervals	Persistent
pastLoginUsers StatisticsWindowsStats selectedGraphIndex	Permanent	Indicators for selected graphs	Persistent

5.Purposes and legal bases

We process your Personal Data only for specified, explicit and legitimate purposes and provided that we have a legal basis to rely on. Your Personal Data will not be processed for any purpose other than the one they were originally collected, unless the new purpose is compatible with the initial one or in the event you give us your consent.

We have summarized the purposes for which we process your Personal Data and the legal bases we justify the processing with in the list below:

· User identification:

We use your Personal Data to verify your identity when registering and logging into the Web App.

The processing of your Personal Data for this purpose is necessary for the performance of the contract concluded with you for the use of the Web App, see Art. 6 (1)(b) General Data Protection Regulation ("GDPR").

· Use of the Web App and the Services:

The Web App operates and the Services are provided on the basis of the user profile you have created. We use your Personal Data to manage your sensor device information and ride log associated with your user account. Our aim is to offer you a seamless experience by enabling you to access your data from any place and any device. We base the processing of your Personal Data for the above purposes on the performance of a contract to which you are party, see Art. 6 (1)(b) GDPR.

When configuring your user profile, you can choose to submit more information than the strictly required to provide you with the Services. The provision of optional information to complete your user profile enables you to benefit from a more personalized experience on the Web App. Some of the Services may also enable you to provide us with health related data (heart rate and weight information).

We rely on your consent to process any Personal Data you have freely chosen to provide us with (see Art. 6 (1)(a) GDPR) or which are health related (see Art. 9 (2)(a) GDPR). In case you withdraw your consent, for example, by updating your user profile, we will stop processing your Personal Data for this purpose.

· Communication with you:

We use your Personal Data to contact you (i) in order to provide you with information about the Apps and their functionalities for the purpose of providing you with the Services, (ii) to send you information about similar products and/or services, (iii) upon your request or consent (for example, to obtain feedback from you in order to improve our products, services and/or marketing).

We base the processing of your Personal Data on your consent, as well as on the performance of a contract to which you are party and our legitimate interests to provide customer support, and to provide you with product and/or service information, see Art. 6 (1)(a), (b) and (f) GDPR.

· Product development and quality improvement:

We process your Personal Data (specifically, your bike ride log information including your health related data) for product development and quality improvement purposes, e.g. to detect and analyze problems in our products, to carry out predictive maintenance and calculate the necessary product replacement timing, to develop and introduce new products and test their compatibility, etc.

We base the processing of the bike ride log on our legitimate interests to improve the quality of our products and services, for product development research and to expand and grow as a business, see Art. 6 (1)(f) GDPR. We base the processing of health related information on your consent, see Art. 9 (2)(a) GDPR. In case you withdraw your consent, we will stop processing these Personal Data for this purpose.

We further aggregate user data collected in our database in order to provide data analysis services (e.g. regarding model usage, gender ratio, average speed/distance/bike time, firmware status) to manufacturers of bikes or bike components. By way of data aggregation, all Personal Data is anonymized before it is transmitted to the respective recipient so that it is not possible for the manufacturer to directly or indirectly identify you.

For this purpose, we rely on our legitimate interests to provide the added services to our cooperation partners and on the legitimate interests of our cooperation partners to be able to analyze model usage, see Art. 6 (1)(f) GDPR.

· Web App user measurement and usage analysis for product development and quality improvement:

We analyze the performance of the Web App and Services, the users’ content and the users’ handling of the Web App and Services in order to understand how users interact with the Web App and Services and improve them accordingly and to develop and introduce new products and test their compatibility, etc.

We rely on your consent to process your Personal Data for this purpose, see Art. 6 (1)(a) GDPR. In case you withdraw your consent, we will stop processing your Personal Data for this purpose.

· Detect and avoid misuse of the Web App:

We analyze technical data gathered via the Web App to detect and avoid misuse thereof, for example, by a breach of the terms of use of the software license agreement.

We base the processing of your Personal Data on the performance of a contract to which you are party, as well as on our legitimate interests in prosecuting any misuse of the Web App which could affect Shimano and could have legal consequences, see Art. 6 (1)(b) and (f) GDPR.

Where the above purposes require or involve the processing of Sensitive Data, we will ask for your express consent, as required by law, see Art. 9 (2)(a) GDPR.

6.Recipients of Personal Data

We share your Personal Data with the following recipients:

Other group companies and distributors. Given the international footprint of our business, our group companies work closely together. To be able to do so, we share data, including Personal Data, within the group. This means that your Personal Data is shared with other group companies and distributors. You can find a list of all the group companies and distributors with whom we share your Personal Data as attached.
Service providers acting on our behalf. We engage service providers to assist us in our daily business such as IT support and maintenance providers, web server providers. All service providers are legally and contractually required to respect and comply with applicable data protection legislation. Our service providers include:

Amazon Web Service, Inc. (“AWS”), 410 Terry Avenue North, Seattle, WA 98109-5210, USA (cloud service provider acting as sub-processor);
SAP, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany (data processor; provider of customer relations and identity management services); and
NSW Inc., 31-11 Sakuragaokacho, Shibuya City, Tokyo 150-8577, Japan (data processor; development and maintenance provider)
Sonix Co., Ltd., 7-9-5, Nishigotanda, Shinagawa-ku, Tokyo, 141-0031 Japan (data processor; development and maintenance provider)

Third-party apps. Our Web App allows you to automatically or manually share your bike ride log information with other third-party applications. Please note that we do not share any information with third-party providers unless the user so requests. If you turn on automatic forwarding the ride logs will be automatically sent to the third-party app accounts when the ride log is uploaded to Shimano’s servers. You can deactivate the automatic forwarding at any time with effect for the future. Please note that the data protection notices provided by the third-party app providers for the respective apps apply for any processing of your Personal Data by the third-party apps after the transfer. The third-party apps you may share your data with are:

Strava
Training Peaks

The transfer of your Personal Data to recipients located in third countries outside of the European Economic Area ("EEA") is subject to the provisions set out in Section 7 below ("international data transfers").

7.International data transfers

All data collected via the Web App will be stored centrally in the European Union ("EU)" region of AWS and SAP. As (joint) data controller, SIC has access to these databases. Accordingly, your Personal Data will be transferred and/or disclosed to recipients located outside of the EEA in Japan which has been recognized by the European Commission in its adequacy decision (Commission Implementing Decision 2019/419 of 23 January 2019) as providing for an adequate level of data protection. AWS is located in the USA. The data transfer to AWS is based on the EU-US-Data Protection Framework which is an adequacy decision by the EU Commission determining that the USA provide an adequate level of data protection. In addition, standard contractual clauses for the transfer of personal data to processors established in third countries have been concluded. A copy of the clauses can be requested from the data processing officer.

8.Retention periods

We will not process your Personal Data longer than necessary for the purpose for which it was originally collected.

Subject to statutory retention periods, we will delete your Personal Data:

in the event of inactivity of your user profile for a period of 5 years; and/or
when you delete your user profile by using the functionality in the account management settings in the Web App.

9.Your rights

Under applicable data protection law, you have certain rights with regard to the processing of your Personal Data by us:

Right of access to your Personal Data;
Right to rectification of inaccurate or incomplete Personal Data;
Right to erasure of your Personal Data;
Right to restriction of processing;
Right to data portability, when the processing of your Personal Data is based on your consent or on a contract, and the processing is carried out by automated means;
Right to withdraw consent with effect for the future
Right to lodge a complaint with a supervisory authority; and
Right to object to the processing of your Personal Data on grounds relating to your particular situation, and right to object to the processing of your Personal Data for direct marketing purposes.

U.S. residents may also contact us to appeal any decision we make relating to requests to exercise your rights. To appeal a decision, please contact us using the contact details above.

10.Joint controllership agreement

SIC, SSJ, SNAH and SEU jointly determine the purposes and the means of the processing of your Personal Data in connection with the Web App as described in Section 2 above. Consequently, as required by law, SIC, SSJ, SNAH and SEU have entered into a joint controllership agreement for personal data of users located in the EEA pursuant to Art. 26 GDPR. SIC, SSJ, SNAH and SEU will coordinate and cooperate with each other in order to comply with their data protection obligations, to observe your rights and to process your request and reply to any of your inquiries.

SEU is the designated point of contact for the Web App users requesting to exercise their rights under Section 9 above. If you want to do so, or in case you have questions regarding them, please contact SEU by phone at +31-40-2612222 or by email at privacy@shimano-eu.com. In addition, If you are located in the EU, please note that in addition to your designated point of contact, you may also contact SIC, SNAH and SSJ to exercise your rights.

11.Data security

We have implemented standard industry practices internally and with our service providers to maintain the security of your Personal Data depending on its sensitivity and to avoid disclosure of such Personal Data unpermitted under this Notice.

12.Third-party links and websites

Our Services offer you the possibility of accessing third party content, such as websites, apps and online services. Please note that we are not responsible for the data processing activities of these third parties. We encourage you to read the data protection notices of any third party website, app or online service you connect with.

13.Children

We do not knowingly process Personal Data from individuals under the age of 16 without parental or guardian consent. If you are the parent or the guardian of a child and you believe that we have processed Personal Data about him or her, please contact our DPO using the contact details described above in Section 3.

14.Miscellaneous

This Notice may be revised from time to time to reflect and comply with changes in applicable legislation. We will inform you about any updates in an appropriate manner, e.g. via email or a message in the Web App. The date of the last update is available at the top of this Notice.

Attachment

Andorra	SHIMANO IBERIA, S.L. Avenida Doctor Severo Ochoa 34, 28100 Alcobendas, Madrid, Spain Phone: +34 91 902 25 86 E-mail: info.iberia@shimano-eu.com
Argentina	SHIMANO ARGENTINA SAU ESTADOS UNIDOS 20 PISO 5 CABA, C1101AAB Argentina TEL: 0800-345-2423
Australia	SHIMANO AUSTRALIA CYCLING PTY. LTD. 2 Wurrook Circuit, Caringbah, NSW, 2229, AustraliaTel.: +61-2-9526-7799 Fax.: +61-2-9526-7622 Web: https://bike.shimano.com/en-AU/home.html
Austria	Thalinger Lange GmbH Schubertstraße 12 A-4600 Wels, Austria Tel.: +43 7242 497 - 0 Fax: +43 7242 497 - 248 E-Mail: mail@thalinger-lange.com Web: www.thalinger-lange.com
Belgium	Shimano Belgium N.V. Zandvoortstraat 21, 2800 Mechelen, Belgium Phone: +32-15-209480 / Fax: +32-15-209410
Bosnia and Herzegovina	SBM-EUROTRADE TRGOVINA DOO Istocna Obilaznica 4, 37000 Krusevac Phone: +381 37 310 1669 E-mail: info@sbm-eurotrade.com
Brazil	Shimano Latin America Alameda Santos, 415 – 6º andar – Cj 61 Cerqueira César, São Paulo - SP, 01419-000 Brazil Email: contato@shimano.com.br
Bulgaria	BG-Eurotrade Ltd. Iztochna Tangenta Str., Nr. 102 District Slatina, 1592 Sofia Bulgaria Phone: (+3592) 418 3615 Fax:(+3592) 4167690
Canada	SHIMANO CANADA LTD.427 Pido Road Peterborough, Ontario K9J 6X7 CanadaTel.: +1-705-745-3232 Fax.: +1-705-745-1949
Chile	Andes Industrial Ltda Santa Elena #1511 – Santiago Santiago, 8360349 Phone: (+56) 2 2650-3100
Colombia	HA Bicicletas S.A Calle 14 Nº 52 A - 187 Medellin, 050023 Phone: (+57) 4 285-5040 Email: servicioalcliente@habicicletas.com
Costa Rica	Ciclo San Nicolas S.A. Av. 10 entre calles 4 y 6 o de la Bomba la Castellana 125 mts Este - San José, 10103 Phone: (+506) 2521-6090 Email: info@ciclosannicolas.com
Croatia	CS-Eurotrade d.o.o. CKZ 135 8270 Krsko Slovenia Phone: 386-7-4902500 Fax: 386-7-4902549
Cyprus	Eurotrade Ltd. Ag. Vassilios 26504 Patras Greece Phone: +30 2610 911 4 50 E-mail: info@eurotrade.com.gr URL: www.bikesworld.gr
Czech Republic	Paul Lange Ostrava s.r.o. Sabinova 2 CZ-72100 Ostrava-Svinov, Czech Republic Tel.: +420 596 634 608 Fax: +420 596 780-995 E-Mail: info@paul-lange.cz Web: www.paul-lange.cz
Denmark	Shimano Nordic Denmark Forbindelsesvej 4 2100 København Ø Denmark Phone: +4569911660 E-mail: infodk@shimano-eu.com URL: www.shimano-nordic.dk
Ecuador	Águila Importaciones S.A. Panamericana Norte y Luis H. Gordillo Atuntaqui, 100214 (+593) 6 2530066 / +593 6 2530085 (+593) 997291777 aguilaimportaciones@gmail.com URL: aguilaimportaciones.com/
Estonia	Shimano Polska Sp. z.o.o. Ul. Gutenberga 9 62-023 Żerniki Poland Phone:+48 61-62 52 100 / 106 E-mail: infopoland@shimano-eu.com URL: www.shimano-polska.com
Finland	Shimano Nordic OY Teknobulevardi 3-5, 01530 Vantaa, Finland Phone: +35-8201-550800 / Fax: +35-8201-55080
France	Shimano France S.A.S.. Zone Actiparc, 777 Rue Commios, 62223 St.-Laurent-Blangy Cedex, France Phone: +33-321-732525
Germany	Paul Lange & Co. OHG Hofener Straße 114 D-70372 Stuttgart Germany Tel.: +49 711 2588 - 02 Fax: +49 711 2588 - 305 E-Mail: info@paul-lange.de Web: www.paul-lange.de
Greece	Eurotrade Ltd. Ag. Vassilios 26504 Patras Greece Phone: +30 2610 911 450 E-mail: info@eurotrade.com.gr URL: www.bikesworld.gr
Guatemala	Bicimania Calzada la paz 18-40 zona 5 ofibodegas centro 5 bodega 123 Bicimania . Phone: (+502) 23367763
Hungary	Paul Lange Hungary Kft. Központi út 28-32 H-1211 Budapest, Hungary Tel.: +36 (1) 445-0371 Fax: +36 (1) 445-0676 E-Mail: info@paul-lange.hu Web: www.paul-lange.hu
Iceland	Shimano Nordic AB Edsbrogatan 1F 752 28 Uppsala Sweden Phone: +46-18-56-16-00 Fax: +46-18-50-03-95 Email: infose@shimano-eu.com URL: www.shimano-nordic.com
India	Shimano South Asia Pvt. Ltd. No. 19, Kumarakrupa Road, Bangalore, Bangalore, Karnataka, India, 560001 Phone: +91-80-4125-3331 E-mail: sales@ssa.shimano.com.sg
Indonesia	PT. Rodalink Indo Tama Jl. Jawa No. 393, Desa Wadungasih, Kec. Buduran, Kab. Sidoarjo, Jawa Timur, Indonesia Phone: +62 31 8963951 Email: shimano.cvr@prolind-group.com
Ireland	Madison Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, United Kingdom Phone: +44 (0)1908 326032 Fax: 0800 1300 599 URL: www.madison.co.uk
Isreal	DAA SPORT & TECHNOLOGY LTD Ci’im Industrial Park, Building D7, Poleg Industrial Area, Netanya 4250501, Israel Phone:+972-(0)9-865-6960 Email: info@daa.co.il
Italy	Shimano Italy Bicycle Components SRL. Strada Statale del Sempione 197, 20016 Pero - Milano (IT), Italy Phone: +39 02 38592097 / Fax: +39-0331-936955
Japan	シマノセールス株式会社（大阪府堺市）〒592-8331 堺市西区築港新町１-5-15 (代表) Phone: 072-243-2820 / Fax: 072-243-2830
Latvia	Shimano Polska Sp. z o.o. Ul. Gutenberga 9 62-023 Żerniki Poland Phone: +48 61-62 52 100 / 106 E-mail: infopoland@shimano-eu.com URL: www.shimano-polska.com
Lithuania	Shimano Polska Sp. z o.o. Ul. Gutenberga 9 62-023 Żerniki Poland Phone: +48 61-62 52 100 / 106 E-mail: infopoland@shimano-eu.com URL: www.shimano-polska.com
Luxembourg	Shimano Belgium N.V. Zandvoortstraat 21, 2800 Mechelen, Belgium Phone: +32-15-209480 / Fax: +32-15-209410
Malaysia	Bike Science Sdn Bhd No. 29 & 31, Jalan TPP 5/17,Taman Perindustrian Puchong,section 5, 47100 Puchong,Selangor, Malaysia. Phone: +603-8061-0222 Fax: +603-8062-4855 E-mail: lerun@lerun.com.my
Malta	Shimano Italy Bicycle component SRL Strada Statale del Sempione 197, 20016 Pero - Milano (IT), Italy Phone: +39 02 38592097 Fax: +39 0331 936955 E-mail: bikeinfo.shimanoitaly@shimano-eu.com
Mexico	Shimano Latin America Alameda Santos, 415 – 6º andar – Cj 61 Cerqueira César, São Paulo - SP, 01419-000 Brazil Email: contato@shimano.com.br
Monaco	SHIMANO FRANCE S.A.S. Zone Actiparc, 777 Rue Commios, 62223 St.-Laurent-Blangy Cedex, France Phone: +33 (0)321 732525 E-mail: contact-france@shimano-eu.com
Netherlands	Shimano Benelux B.V. Industrieweg 24, 8071 CT Nunspeet, the Netherlands Phone: +31 341 272 222/ Fax: +31-341-272291
New Zealand	SHIMANO NEW ZEALAND LIMITED79 Apollo Drive, Albany, North Shore City 0632 Auckland, New ZealandTel.: +64-9-478-1969 Fax.: +64-9-479-6288 Web:https://bike.shimano.com/en-NZ/home.html
Norway	Shimano Nordic AS Vakåsveien 7, 1395 Hvalstad, Norway Phone: +47-66-77-80-10 / Fax: +47-66-77-80-11
Panama	Comercial Rali, S.A. Av. Balvoa, Edficio Sky Business, Planta Baja Republica de Panamá, 080807 Phone: (+507) 223-8054 Email: info@ralistoreonline.com
Philippines	Neo Zigma Cycle Corporation 39 Kapiligan Street, Brgy. Dona Imelda, Quezon City, Philippines E-mail: inquiry@zigma-sales.com
Poland	Shimano Polska Sp. z o.o Ul. Jana Gutenberga, 62-023 Żerniki, Poland Phone: +48-61-62-52-100
Portugal	Sociedade Comercial do Vouga Lda. Rua da Fonte Nova, 1840 Variante Recardães Barrô 1840 3750-720 Recardães Portugal Phone: +351 234 601500 Fax: +351 234 601159 E-mail: geral@scvouga.pt
Romania	ROM-Eurotrade S.R.L Bucharest west Industrial park Equest logistic Center Strada DE 287/1, Building E2, Unit A1-A2 077096, Judetul Ilfov Romania Phone: +40.21.350.5624 Fax: +40.21.350.5457 E-mail: info@rom-eurotrade.ro
Singapore	SHIMANO (SINGAPORE) PTE. LTD. 11 Bulim Walk, Singapore 648105 Phone: +65-6265-4777 Fax: +65-6265-1575 E-mail: sales@shimano.com.sg
Slovakia	Paul Lange Oslany s.r.o. Mierová 854/37 SK-97247 Oslany, Slovakia Tel.: +421 465 492 344 Fax: +421 465 491 056 E-Mail: office@paul-lange-oslany.sk Web: www.paul-lange.sk
Slovenia	CS-Eurotrade d.o.o. CKZ 135 8270 Krsko Slovenia Phone: 386-7-4902500 Fax: 386-7-4902549 Email: info@cs-eurotrade.com
Republic of South Africa	COOLHEAT CYCLE AGENCIES (PTY) LTD. 57 Lake Road Longmeadow Business, Estate North extension no.7 Edenvale, 1609, P.O.Box 2984, Edenvale, 1610 Phone: +27 (0) 11 608 2003
South Korea	NANUX NETWORKS INC. 33-4, Tekeunobaelli-ro, Jillye-myeo 50875 Gimhae-si,Gyeongsangnam-d South Korea Email: mhkim@nanux.net
Spain	SHIMANO IBERIA, S.L. Avenida Doctor Severo Ochoa 34, 28100 Alcobendas, Madrid, Spain Tel: +34 91 902 25 86
Sweden	Shimano Nordic AB Edsbrogatan 1F, 75228 Uppsala, Sweden Phone: +46-18-56-16-00 / Fax: +46-18-50-03-95
Switzerland	FUCHS-MOVESA AG Hübelacherstrasse 7, CH-5242 Lupfig, SwitzerlandTel.: +41 56 464 46 46 E-Mail: info@fuchs-movesa.ch Web:http://www.fuchs-movesa.ch/
Taiwan	SHIMANO (TAIWAN) CO.,LTD. 4F-3, Grand Asia Plaza, 138 Zhongming S.Road, Taichung, 40361 Taiwan Phone: +886-4-2319-5318 / Fax: +886-4-2319-4020 Sunstar Taiwan Ent. Co., LTD 39-1, 37th Road, Taichung Industrial Park, Taichung, Taiwan Phone: +886-4-2359-6199
Thailand	Hah Hong Co., Ltd 1 Yukol 2 Rd, Wat Thepsirin, Pom Prap Sattru Phai, Bangkok 10100 Email: sales@hahhong.com
Turkey	SHIMANO BISIKLET PARCA VE EKIPMANLARI SATIS SERVIS TICARET ANONIM SIRKETI Şair Eşref Bulv. ĺsmet Kaptan Mah. Osman Şahin ĺş Mrk. No:4 K:7 D.:71, Çankaya - Konak / Izmir, Turkey 35210 Phone: +90 232 402 93 93 Fax: +90 232 484 07 40 Email: infosbtk@shimano-eu.com
United Kingdom	Madison Roebuck Way, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8HL, United Kingdom Phone: +44 (0)1908 326000 Fax: 0800 1300 599 URL: www.madison.co.uk
United States of America	Shimano North America Bicycle, Inc. One Holland, Irvine, California 92618 U.S.A. Phone: +1-949-951-5003 / Fax: +1-949-768-0920
Uruguay	Villa Agreste SA Juan Benito Blanco 975 Montevideo - 11113 Phone: +598 27091549 Email: montevideo@global-cycle.com
Venezuela	Invebica C.A. Av.64 N° L-8 (Zona Industrial Castillito) San Diego - Carabobo Venezuela Phone: +58-2418716105 Email: ventas@kamikaze.com.ve

Additional Disclosures for California Consumers

These disclosures describe how we collect, use, process, and disclose Personal Data of California consumers in the context of the Web App and Services (as defined above), as well as the rights you may have under California law. These disclosures are intended to supplement the Data Protection Notice with information required by California law.

Personal Data We Collect

California law requires that we describe the Personal Data we collect about California consumers, including by identifying specific categories of data. We collect Personal Data directly from consumers, automatically when consumers use the Web App and Services, and from other sources (such as from social networks, when you use a social media account to register to SHIMANO ID). As we describe in more detail above in the “Information We Collect” section of this Notice, we have collected the following categories of Personal Data in the past 12 months in the context of the Web App:

Identifiers (e.g., username and login password, Shimano ID, home address, email address, IP address, authentication data for third party services)
Demographics (e.g., gender, birthday)
Commercial Information (e.g., bike information such as nickname, components information (serial number, name and Universally Unique Identifier of wireless unit))
Biometric Information (e.g., bike ride log information such as pedaling cadence)
Internet Activity (e.g., bike ride log (power, location of sensor device, obtained elevation, elapsed/riding, time, distance, speed, pedaling cadence, pedaling vector and efficiency, ave. torque, heading, gear shifts, connected sensor details), Web App usage log information (information about your interactions with the Web App, including error and crash recovery logs, date/time stamps, clickstream data))
Sensitive Data (e.g., health data such as heart rate and weight data; precise geolocation data)

For information about our business or commercial purpose(s) for collecting, or possibly sharing, your Personal Data, please refer to the “Purposes and Legal Bases” section of the Notice above.

How We Disclose Personal Data

We may disclose your Personal Data to third parties as described in the “Recipients of Personal Data” section of the Notice above. We do not "sell" or "share" Personal Data as those terms are defined under California law. California law also requires that we provide you with information about certain disclosures of Personal Data to third parties, where the disclosures are made for “business purposes”, such as disclosures to service providers. We disclose the following types of Personal Data for our business purposes:

Category of Personal Data Recipient

Category of Personal Data	Recipient
Identifiers	Other group companies and distributors IT support and maintenance providers Web server providers
Health data	Other group companies and distributors IT support and maintenance providers
Demographics	Other group companies and distributors IT support and maintenance providers Web server providers
Commercial Information	Other group companies and distributors IT support and maintenance providers
Biometric Information	Other group companies and distributors IT support and maintenance providers
Internet Activity	Other group companies and distributors IT support and maintenance providers
Location Data	Other group companies and distributors IT support and maintenance providers

California Rights

California law grants certain rights to California consumers. These include the rights to:

Access specific pieces of Personal Data (“Right to Access”)
Learn about how we process and share Personal Data (“Right to Know”)
Correct inaccurate or incomplete Personal Data ("Right to Correct")
Request deletion of Personal Data we collected from you (“Right to Request Deletion”)
Opt out of “sales” and "sharing" of Personal Data, as defined under California law
Restrict certain uses and disclosures of Personal Data that is considered sensitive personal information under California law
Not to be denied goods or services for exercising these rights

To exercise the Right to Access, Right to Know, Right to Correct or Right to Request Deletion: please contact us at privacy@shimano-eu.com or +1-800-423-2420. Only you or a person that you authorize to act on your behalf may make a request related to your Personal Data. A request to exercise any of these rights must (1) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Data (or an authorized representative of that person); and (2) describe your request with sufficient detail that allows us to understand, evaluate, and respond to your request. We will verify your identity by sending email to your registered email address and confirming reply from your email address. In certain cases, we may need to ask for more information. We may not be able to respond to your request or provide you with the information you requested if we are unable to verify your identity (or establish the authority of an authorized agent acting on your behalf). Authorized agents wishing to exercise rights on behalf of a California consumer should submit requests to privacy@shimano-eu.com along with a copy of the consumer’s signed authorization designating you as their agent. If you do not have an account with SHIMANO, while you may contact us at privacy@shimano-eu.com with questions or concerns, we may not be able to respond to requests to exercise your rights under California law, including the right to know or delete your Personal Data. Because we only collect limited data about individuals without an account, we are unable to verify requests from non-accountholders to the standard required by California law.

Additionally, under California Civil Code Section 1798.83, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal data that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of such third parties. To exercise this right, please contact us at privacy@shimano-eu.com.

Contact Us

If you have any questions regarding the processing of your Personal Data, please contact us at privacy@shimano-eu.com.